WhatsApp-native CRM for small business

Turn WhatsApp into your 24/7 booking & support desk

Desk 24/7 gives small businesses a CRM-grade shared inbox, automated bookings, and free in-session messaging — so customers book, ask, and get answers without ever leaving the chat.

No credit card · Connect in minutes · Keep your own number

💇
Bella Hair Studio
online
Hi 👋 Welcome to Bella Hair Studio! Tap below to get started.
What would you like to do?
📅  Book an appointment
❓  FAQs
💬  Speak to an agent
📅 Book an appointment
Confirmed! Haircut with Bella — Fri 28 Jun, 2:00 PM. See you then! 🎉
Message…

Running a business on WhatsApp shouldn't be this hard

If any of this sounds familiar, you're exactly who we built Desk 24/7 for.

🌙

After-hours leads go cold

You're closed, but customers still message to book. By the time you reply next morning, they've already gone elsewhere.

💸

Every message template costs you

WhatsApp bills you per template send. Blast reminders the naive way and your monthly Meta bill quietly balloons.

🗂️

Bookings scattered everywhere

Chat threads, phone notes, a separate calendar app. Slots double-book, follow-ups slip, and nobody has the full picture.

🧩

Meta's API is a maze

Webhooks, access tokens, template approvals, billing tiers. You wanted to run your business — not become a developer.

Everything your front desk needs — in one place

A shared inbox, smart messaging, and the whole booking lifecycle, with Meta's complexity handled for you.

Shared inbox

One number. Your whole team. Full context.

Everyone answers the same WhatsApp number together — with the CRM tools a front desk actually needs.

  • Labels, filters & customer tags to triage at a glance
  • Assign chats to the right person & add private internal notes
  • Quick replies for the questions you answer ten times a day
  • 180 days of chat history synced the moment you connect
app.desk-247.com
Sarah Tan2m
Can I move to 3pm?
VIP
Jason Lee1h
Do you do colour?
Lead
Mei Ling3h
Thank you! 🙏
Sarah Tan 🟢 22h left
Can I move my haircut to 3pm?
Done! Moved to 3:00 PM ✅
📝 Note: allergic to certain dyes — check first
⚡ Quick replies Assigned to You
Sarah's 24-hour session 🟢 Open · 22h left
Inside window
$0
Free-form replies & broadcasts
Outside window
Paid
Approved template required

We track every customer's window and nudge you to reply while it's still free.

Smart messaging

Reach customers while it's free

WhatsApp lets you message freely for 24 hours after a customer writes in. Desk 24/7 turns that window into your cheapest marketing channel.

  • A live 24-hour session timer on every conversation
  • Broadcast to everyone with an open session — at no per-message cost
  • Clear free-vs-billable signals so you never overspend on templates
Bookings

The whole booking, handled

From the first tap to the reminder the day before — we own the entire booking lifecycle so you never touch a separate scheduler.

  • Pre-built booking pages embed straight into your WhatsApp menu
  • Every booking saved to your dashboard automatically
  • Instant confirmations, plus WhatsApp reminders before the appointment
Upcoming bookings
Sarah Tan
Haircut · Fri 3:00 PM
Confirmed
Jason Lee
Colour · Fri 4:30 PM
Pending
Mei Ling
Treatment · Sat 11:00 AM
Confirmed
💇
Bella Hair Studio
typing…
/start
Hi 👋 Welcome to Bella Hair Studio! How can we help today?
📅  Book an appointment
💇  View our services
❓  FAQs
💬  Speak to an agent
Message…
Automated replies

Your bot answers first

Set up keyword triggers like /start that instantly greet customers with the right options — no human needed until it matters.

  • Custom keyword triggers you configure in seconds
  • A welcome menu with tappable CTAs — book, FAQs, talk to a human
  • Built from your own services — no code, no flow-charts
🟢 Connect WhatsApp
Account linked via Embedded Signup
Syncing 180 days of history…
Live message updates ON
Onboarding

Live in one click — no Meta headaches

Connect your number and start receiving live messages immediately. Everything underneath is our problem, not yours.

  • Connect via Meta Embedded Signup — no API keys, no developers
  • We run the webhooks, tokens, template approvals & billing stats
  • 180 days of history synced so you pick up right where chats left off
Analytics

Know what's working

Turn everyday front-desk traffic into decisions. See where bookings come from and aim your campaigns with real data.

  • Track bookings, response times & broadcast reach
  • Spot your busiest hours and best-converting services
  • Point your next broadcast at the right audience
Bookings this week ↑ 32%
MTWTFSS

Live in three steps

From signup to a working front desk in an afternoon.

1

Connect WhatsApp

Link your WhatsApp Business account in one click. We sync 180 days of chat history automatically.

2

Set up your services

Add what you offer and your hours. Each becomes a tappable option in your WhatsApp welcome menu.

3

Go live 24/7

Customers book and chat any time of day. Your front desk never closes — and never sleeps.

Give your business a front desk that never closes

Join the small businesses turning WhatsApp into their best booking and support channel.